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 Biddulph Valley Surgery

Silent Solution


The Silent Solution system enables a 999 mobile caller who is too scared to make a noise, or speak, to press 55 when prompted – to inform police they are in a genuine emergency.


SMS 999 Service


Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.  You will need to register your mobile phone before using the emergency SMS service, click on the Registering your phone link above for more information.






National Domestic Abuse helpline: 0808 2000 247



New Era (Staffordshire and Stoke-on-Trent)


Support for Victims 

  • Helpline 0300 303 3778
  • Web and live chat www.new-era.uk
  • Email new-era@victimsupport.cjsm.net


Services for Perpetrators


Refuge 24-hour helpline: 0808 2000 247



Men’s Advice Line: 0808 801 0327



Pathfinder toolkit: https://www.pathfindertoolkit.org




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