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 Biddulph Valley Surgery

Administrative Team


Practice Manager


Heather Holford

AMSPAR/City & Guilds - Primary Care and Health Management Diploma and Certificate

Level 5 - May 2013.


Deputy Practice Manager


Kylie Heath

AMSPAR/City & Guilds - Primary Care and Health Management Certificate Level 5 - 2019.

City and Guilds - CMI - Diploma in First Line Management - 2012.





Practice Administrator


Rose Decker




Business Services Manager


Kathryn Baker

AMSPAR/City & Guilds - Medical Administration Diploma.


Business Services Facilitator


Stephanie Walker


Business Services Facilitator


Janet Rhodes



From Left: Stephanie Walker, Kathryn Baker and Janet Rhodes



Secretarial Team


Jane Paszek - Lead Secretary



Louise Moston



Reception Team


Our Medical Receptionists are all trained to care navigate patients to the most appropriate clinician for their medical needs.  Therefore you may be asked to provide a very brief indication of your medical needs - please note this is completely confidential and you are speaking to a trained Medical Receptionist.


Emily Shirley (Office Supervisor)

Julia Perry

Sue Burns

Tricia Copeland (Summariser)


Sue Chadwick

Dawn Barlow


Theresa Parker


Laura Whetnall (Summariser)

Yvonne Smart


Joanne Carter




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