Thank you for your feedback!
A big thank you to everyone who completed our Friends and Family Test during June. Your feedback helps us recognise what’s working well and identify where we can continue to improve.
June results:
89.5% rated our service Very Good (145 responses)
9.9% rated our service Good (16 responses)
0% rated our service Neither good nor poor
1.9% rated our service Poor (3 responses)
Here are just a few of the lovely comments received from patients:
“On time, no waiting around, treated kindly and quickly.”
“The service seems to have improved with minimal waiting times and more Doctors.”
“Great service from booking an appointment to seeing the Doctor and getting blood tests and x-rays done on the same day.”
“The nurse was brilliant, gave me more than enough time to discuss all the issues and explained all results in great detail. Such brilliant service.”
“The Doctor was very understanding, efficient, informative, and made my wife and I comfortable.”
“The staff I have dealt with were very helpful, polite, and professional. Excellent service. Thank you.”
“Very good Doctor via a telephone appointment with photo evidence, prescription given to sort my problem.”
“Very nice nurse who gave me all the answers to my questions.”
Thank you to everyone who took the time to share their experience. Every comment helps us continue to improve the care and service we provide to our patients.
