Biddulph Primary Care Centre,
Wharf Road, Biddulph,
Staffordshire, ST8 6AG

Practice Clinics and Services

Our doctors provide general medical services, as well as specialist services such as child health monitoring, maternity and contraceptive services. To make an appointment for any of the clinics and services below, please contact our reception staff.

Carer Information

It is helpful to know if you have a Carer (someone who takes on an unpaid caring role) or if you are a Carer for someone else. We have a page dedicated to Carers so we can provide you with additional support.

Top of Page

Care Navigation

Care Navigation helps people to find the most appropriate source of help.

This means that our specially trained reception staff may ask questions about why appointments are required.

You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.

Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, they can support people with a wide range of social, emotional or practical needs.

Our trained reception staff will be able to offer you the most appropriate help using the range of information they have access to.

Please don't be offended if they ask what the problem is when you call to make an appointment.

The Medical Receptionist might suggest other professionals that could help you better such as:

  • Acute Eye Pathway
  • Pharmacist First. Common Ailment Services
  • Pharmacy First. Urinary Tract Infections (UTIs) and Impetigo
  • Practice Nurse
  • Nurse Practitioner
  • Health Care Support Worker
  • Midwife
  • Family Services
  • Support. Voluntary and Community Sector Hub (VCS): anxiety, depression, bereavement, isolation, home issues, debt problems etc
  • Dental Care
  • Haywood Walk in Centre
  • Healthy Mind Psychological Services

Why is Care Navigation helpful

  • Giving patients the choice
  • Increasing patient control
  • Making sure the patient gets the appropriate service straight away
  • Saving patients time

What Care Navigation is NOT

  • Your Medical Receptionist does NOT make clinical decisions about your health

If the service you have been provided does not meet your needs, we would ask that you get back in touch.

Useful Link

Care Navigation in Detail

Top of Page

Core Services

  • General management of medical conditions
  • Health promotion advice
  • Referral for other services, if appropriate
  • Urgently required care for temporary residents

Top of Page

Additional Services

Top of Page

Clinical Pharmacist

Clinical pharmacists work as part of the general practice team to improve value and outcomes by seeing patients in clinics, telephone consultations and handling all aspects of medication management. This includes providing extra help to manage long-term conditions and advice for those on multiple medicines. The role is pivotal to improving the quality of care and ensuring patient safety.

Having a clinical pharmacist in GP practices means GPs can focus their skills where they are most needed, for example on diagnosing and treating patients with more complex conditions.

Top of Page

Practice Nursing Services

Advanced Nurse Practitioner

An Advanced Nurse Practitioner (ANP) is a registered nurse who has received additional university education to increase their ability to treat, diagnose, counsel and educate patients. The Advanced Nurse Practitioner can also provide the information you may need to better manage your health or condition.

Advanced Nurse Practitioners are trained to see patients of any age with new onset health problems. You will need to see a Doctor if you have complex health problems. The receptionist will be able to advise on suitability. The ANP is able to issue a prescription if necessary.

Same day appointments are available Monday to Friday morning and every afternoon with the exception of Thursday. You may be offered a same day appointment with our Advanced Nurse Practitioner as an alternative to seeing the GP.

What can Advanced Nurse Practitioners help with?.

Nursing Sisters and Health Care Support Workers

Our Nursing Sisters and Health Care Support Workers hold surgeries morning and evenings by appointment only. Between them they perform a wide range of services including:

Top of Page

Social Prescribing

At its most basic, a social prescription offers the kind of help that doesn’t come in a tube or a bottle. The idea behind social prescribing is to help you to have more control over your own health and find ways to improve how you feel in a way that suits you.

Social Prescribing in this NHS Information leaflet.