Biddulph Primary Care Centre, Wharf Road, Biddulph, Staffordshire, ST8 6AG

Online: Contact Us Online
Telephone: 0300 404 2987 ( Out of hours: 111 )

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Online Appointments, Prescriptions and more

Patient Access

We use a secure website called Patient Access which provides:

  • Appointments Booking
    Appointment booking is currently unavailable due to the COVID-19 pandemic
  • Ordering Repeat Prescriptions
  • Change of Address or Telephone Number
  • Access parts of your GP medical record

Sign in to Patient Access.
However you will need to register for Patient Access before you can use it.

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Mobile App

The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.

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Getting Help

If you need help using Patient Access, visit the Patient Access Support website.

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How to Register for Patient Access

You must apply for the registration form in person. Applications cannot be made for anyone other than yourself.

You can only make one appointment at a time via the internet booking facility. You may not book another appointment until the appointment has been attended or cancelled.  You may cancel any appointment using the online appointment facility whether or not you have booked online.  Electronic prescription requests will still take 2 full working days to process.

Please note you will need to bring ID with you. Please bring ID showing your home address.

1. Obtaining Your Registration Information:

  • Come to the Surgery in person and ask the Receptionist for details on how to register for GP Online Service. You will be given a letter with your own unique registration details then follow the simple instructions below.

2. First time use of Patient Access

  • Visit the Patient Access Registration Creation page.
  • Follow the log on instructions. 
  • You will be asked to create an account.
  • You will be prompted for your personal login details, which will be on your registration letter, previously obtained from the surgery.
  • You can then register and use our online services.